Please reach us at info@myNPoffice,com if you cannot find an answer to your question.
“Direct Primary Care” means the provider works directly for the patient. At myNPoffice your Nurse Practitioner will provide you the patient with primary medical care without insurance or government involvement. The provider sets a fixed monthly fee and the patient pays this directly to the provider.
While this is a big change for many patients, it has many advantages. Removing the middlemen (insurance) from primary care makes it affordable for most patients, less than the cost of typical cell phone or cable plans. Without the restrictions of insurance plans, physicians have more time for each patient and can address additional problems at one visit. Flexible, open schedules reduce unnecessary ER visits. When medically appropriate, some care can be managed over the phone or via secure messaging, without an office visit – saving time and money. Multiple problem visits, shorter waits, flexible office hours and more care outside of office visits means less time lost from work or family.
Direct Primary Care is NOT insurance and patients are strongly encouraged to have insurance coverage for emergencies and large medical expenses. Many patients and employers find a lower cost, higher deductible insurance plan works well with direct care and saves more than the price of a direct primary care membership.
Additionally, “out of network” reimbursement may be approved for some visits depending upon a patient’s insurance policy. We will provide visit documentation that patient’s may submit to their insurance. Membership fees however are not reimbursable from insurance providers. Whether or not an insurance policy allows this reimbursement varies widely, check with your current insurance for information.
Most insurances, except HMO policies, will cover tests, consultations and procedures ordered by out of network providers. Again, check with your current insurance to confirm this and get details.
As a member you will enjoy same day & next day illness apointments (during normal office hours). Extended visit times. Phone, text, or email communication. Upfront pricing...no hidden fees.
Yes. Similar to any other membership , your credit/debit card will be billed monthly, regardless of whether or not you need medical care.
We do not accept insurance because we value your privacy and your right to choose your own medical care. We understand that involving a third party payer translates into loss of both of these important aspects of healthcare. We are happy to provide you with a Super-Bill which you can submit to your insurance company for reimbursement. Whether the payment will be applied towards your deductible or out of pocket maximum will depend on your insurance plan. Super-bills cannot be provided those with Medicare or Medicaid.
Most insurance policies will cover orders for labs, tests and specialist visits made by an out-of-network provider. Medicade will NOT accept orders or referrals from a non-medicaid provider (I am not a medicaid provider). Please check with your insurance company to fully understand your policy and any limitations it may have.
We recommend the following well child schedule to keep track of your child's growth and development.
* 3-4 days of age - newborn hospital follow up check
* 2 week well check
* 2, 4, 6, 9, 12, 15, 18 month well check
* 2 year and 2 and 1/2 year well check
* Annual well checks from 3 years and up.
We encourage all of our families to vaccinate according to the schedule recommended by the AAP and the ACIP. However, we respect a parent's right to make medical decisions for their children, and will work with families who not desire to vaccinate, or who desire to follow and alternative vaccine scheduled.
No, we do not provide vaccinations on site.
We encourage patients who are uninsured, underinsured or otherwise qualify for the Vaccines for Children (VFC) program to to get their vaccines at their local county health department as a cost savings to the family.
We get it! Things come up. If you are unable to keep your appointment please cancel it as soon as you can to allow someone else access to that time slot. At this time we are not requiring scheduling fees and hope that we can avoid doing so all together.
For those patients that have elected to participate in the membership program you have 24/7 access to your provider for no additional fee (there are a few times a year that your provider will take a little break with plenty of notice to you.)
If however you are not a member and you require evaluation after regular business hours, the fees for after-hour services will be $150 per interaction. After hours provider availability is not guaranteed for non-members. After hour prices are in effect from 5PM to 8AM and on the weekend. To reach the office after hours send a message to info@myNPoffice.com
At myNPoffice we like to take time off for Holidays, Vacations, and basketball games. During those times in-office visits may be limited or unavailable, we will do our best however, to remain available to you by phone and text. Established patients and members can be evaluated by telehealth or phone for certain issues. We will have office closures posted for your benefit well in advance. Please allow extra time for return calls during these times. If you are unable to reach us, please use your local walk-in clinic or emergency room. If your need is urgent or emergent, please call 911 or use your nearest emergency room.
Well the answer is yes and no. FSA and HSA plans will not cover membership plans at this time. They will however cover non-membership visits.
The following are holidays observed by our clinic. The clinic will be closed and provider unavailable.
Members will have access to their myNPoffice provider for urgent needs during scheduled office closures.